H: sales and customer assistance, H: sales and customer assistance 197 – Symmetricom XLi IEEE 1588 User Manual

Page 205

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XLi IEEE 1588 Clock

197

997-01510-03, Rev. C, 12/12/2006

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H: Sales and Customer Assistance

Symmetricom's Customer Assistance Centers are a centralized resource to handle your customer
needs.

Customer Assistance Center Telephone Numbers

Worldwide (Main Number): 1-408-428-7907

USA, Canada, Latin America including Caribbean, Pacific Rim including Asia, Australia and New

Zealand: 1-408-428-7907

USA toll-free: 1-888-367-7966 (1-888-FOR-SYMM)

Europe, Middle East & Africa: 49 700 32886435

Technical Support can be obtained either through the Online Support area at

www.symmetricom.com

, or

by calling one of the Customer Assistance Center numbers above.

When calling the Worldwide or USA telephone number:

Select Option 1 at the first prompt.

Select Option 2 for Timing, Test and Measurement Division products.

Technical Support personnel are available by phone 24 hours a day, 7 days a week through the Main
Customer Assistance Center number above and from 8 AM to 5 PM Central European Time, weekdays,
at the Europe, Middle East and Africa number.

Customers who have purchased Technical Support Contracts may e-mail support requests to:

[email protected] (Americas, Asia, Pacific Rim)

[email protected] (Europe, Middle East, Africa)

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