4 hunt group, 5 dial plan, Address table – TRENDnet TVP-224HR User Manual

Page 62: Hunt group, Dial plan

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TVP-224HR User’s Guide

62

destination for the call is the telephony port where the call terminated. For calls
initiated from telephony ports, the TVP-224HR forwards the call to a remote
TVP-224HR/TVP-224HR via IP network, and the remote TVP-221H/TVP-224HR
terminates the call. The destination of the call is the remote TVP-224HR/TVP-
224HR.

8.4 Hunt

Group

Instead of directly mapping a phone number to a destination, the ATPM first maps
the phone number to a group of destinations known as a Hunt Group. A hunt
group is a group of destinations that are equivalent.

For example, the customer

support group of a company might have 20 people who can handle support
calls. Access to customer support is through a single phone number but the
next available support person is actually connected upon each incoming
call. These 20 phones would be configured as a hunt group. A hunt group
consists of a phone number and a list of destinations (members of the
group).

When

an incoming phone number matches the phone number of the hunt

group, the TVP-224HR attempts to terminate the call at each of the destinations in
the hunt group, one at a time until a call is successfully completed.

Every destination that can be reached by dialing a phone number is a member of at
least one hunt group. When an address is presented to ATPM for lookup, the
output is a hunt group ID number. As a second step, the hunt group ID is
presented to ATPM to get the list of members. To effectively bypass the hunt
group feature, simply assign a unique hunt group number to a single destination.
In effect, the Hunt Group will just have this one member.

8.5 Dial

Plan

The dial plan is a database inside the TVP-224HR that allows the ATPM to map
telephone numbers dialed to IP addresses of remote VoIP Gateways. The dial plan
consists of three tables; destination table, hunt group table and the address table.
Users need to setup these tables in order for the TVP-224HR to process calls to
remote VoIP Gateways.

Address Table

The address table maps a phone number to a hunt group. The table contains entries
that specify the following information:

• Telephone number
• The hunt group the phone number maps to.
• The minimum number of digits to collect before the ATPM starts address

lookup.

• The maximum number of digits the ATPM collects before it considers the

dial string is complete.

• Number of digits forwarded to the destination.

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