Rfid symptoms – Zebra Technologies R-140 User Manual

Page 94

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RFID Symptoms

Problem

Diagnosis

Solution

RFID tags not programming

(general).

Printer not set-up properly

Print a Configuration label

(Cancel Key Self Test) to verify

RFID version.
Run an RFID Self Test (through

the Front Panel). Make note of

Error Messages and refer to that

symptom in this table.

Check if supported RFID

media is loaded properly.

Reload media.

RFID VOID label is printed.

Verify tag type is properly

selected in ZPLII and/or

through front panel.

Use RFID media with supported

tag type.
Edit ZPLII to select proper tag

type or set through control

panel.
Edit ZPL II to increase retries.

ZPL II is attempting to write

to a non-existent block.

Some tag’s (e.g. Tag-It) blocks

are identified as 0 - 7. If ZPL II

attempts to write to block “8”, it

will fail. Check the ZPL II

commands and make the

appropriate corrections.

Verify voided tag on external

reader.

Discard bad tag (media problem)

Error Message appears on

Front Panel

Refer to that symptom in this

table.

Bad RFID Labels - No VOID

Verify ZPL II for RFID

commands.

Add proper RFID commands to

ZPL II.

Read/Program labels

externally.

Bad tag if it fails external verify.
Call service technician if it

passes external verify.

NO TAG Error Message

Tag is out of reach of the

antenna or too close.

Verify tag alignment

Wrong type of tag was

selected.

Verify tag type is properly

selected in ZPLII and/or through

front panel.
Verify that the label has a

transponder in it.

Block is write protected

Ensure that the tag is not write

protected .

Zebra R-140 User’s Guide

85

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