9 - troubleshooting – GE Industrial Solutions LP11 924 Series 6 & 10 kVA User Manual

Page 48

Advertising
background image

modifications reserved

OPM_LPU_11U_6K0_10K_1US_V010.Doc

47

User manual LP11 924 6 & 10 kVA UPS 1.0

9 - TROUBLESHOOTING

If a malfunction occurs, first check external factors (e.g. connections, temperature, humidity or load) to determine

whether the problem is caused by the unit itself or by its environment. Subsequently check whether the

breakers/switches on the rear panel (fig. 19, 7-8-9) are in ‘on’ position. Always check these external factors before

concluding that your UPS is faulty.

The front screen will indicate the problem and solution (if the problem is due to environmental circumstances). If the

solution is not shown on the screen, please contact your dealer.

During the self-test, performed immediately after start-up, the UPS may detect a system failure. In this case a message is

displayed for 30 seconds before the self-test is repeated. If the faulty situation persists, please contact your dealer.

(One of) the following messages can be displayed:

One or more voltages of the internal power supply is (are) outside tolerance. Please
contact your dealer.

SELFTEST FAILURE
PCB POWER SUPPLY

An external AC voltage (not the UPSs output voltage) was detected on the output

terminals. Please contact your dealer.

SELFTEST FAILURE

AC ON INPUT

The internal battery fuse is defective. Please contact your dealer.

SELFTEST FAILURE
INT. BATTERY FUSE

The external battery cabinet circuit breaker is in 'the off' position. Please switch it to
'the on' position..

SELFTEST FAILURE
EXT. BATTERY FUSE

Malfunction of the battery charger. Please contact your dealer.

SELFTEST FAILURE
BATTERY CHARGER

Malfunction of the input circuit: voltage delivered is too high. Please contact your

dealer.

SELFTEST FAILURE
Uic TOO HIGH

The temperature of (one of) the components is (still) too high. See section 5.4.2.

SELFTEST FAILURE
TEMP TOO HIGH

The battery voltage is too low to allow start-up. Wait for a few hours, leave the UPS
switched on.*

SELFTEST FAILURE
Uba TOO LOW

Malfunction of input circuit: voltage delivered is too low. The batteries may be faulty or

depleted. Wait for a few hours, leave the UPS switched on.*

SELFTEST FAILURE
Uic TOO LOW

Hardware output voltage detection 'Q4' is active. Please contact your dealer.

SELFTEST FAILURE
Q4 NOT OK

* If absence of input power (utility failure, maintenance work) is expected to last longer than a few hours, switch off the

UPS to save battery power.

CAUTION

If the UPS input power is absent for several days and the UPS remains on under no-load conditions, the

batteries can be discharged very deeply, resulting in a shortened battery life time.

Advertising