Micromod Micro-PWC: 53PW6000 MicroPWC Installation and Setup Manual - Manual (Page 61)

Micro-PWC
™ Installation & Setup Guide
Trouble-shooting 51
5.0 TROUBLE-SHOOTING
5.1 General Recommendations
The Micro-PWC is primarily a software product which is installed in the user's Personal Computer. This
means the environment in which the Micro-PWC components are installed can be very site-specific.
Table 5-1 provides general information and cross references to aid in the resolution of problems arising
during installation and setup of Micro-PWC components. If the source of the problem is external to Micro-
PWC hardware and software (e.g., in Windows, in a third-party Ethernet interface board or driver, etc.),
consult the appropriate documentation.
Table 5-1. Micro-PWC Installation and Setup Problems and Recommendations
SYMPTOM RECOMMENDATION
No power, LEDs not lit. Make sure power cable is properly connected.
Make sure that the power switches on the personal computer unit and the
monitor are in the ON position.
Micro-PWC software not
running. Make sure the Hardware Key is properly installed on the parallel port. The
hardware key is used to license the Micro-PWC software, and must
be installed for the Micro-PWC software to run. See
Section 3.4.5 for
information on installing the Hardware Key.
Make sure the Micro-PWC software has been properly installed. See
Section 3.5 for information on installing the Micro-PWC software.
Make sure that the Micro-DCI license has been properly installed.
Installation of the Micro-DCI license is discussed in
Section 4.1.2 .
Not communicating on the
Ethernet Network. Make sure the Ethernet interface board is properly installed.
Make sure the driver and other software for the Ethernet interface board is
properly installed. See
Section 3.4.3 for details on network interface
software installation.
Make sure the IP address and subnet mask for the Ethernet interface
board are properly configured. See
Section 3.4.4 for details on
configuration of these items.
If an Ethernet interface board is installed, consult the documentation that
came with the board to determine what diagnostic procedures are
available for the board.