Forwarded here, Group membership, Group service status – Avaya 15-601040 User Manual

Page 149: Change hunt group membership status, Change hunt group service status, 7 forwarded here, 8 group membership, 9 group service status

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1400 Series Phone User Guide

Page 149

15-601040 Issue 06d (Monday, March 19, 2012)

IP Office

Status Menu: Forward Unconditional

19.7 Forwarded Here

This option allows you to see the names of users who are currently forwarding calls to you. It includes forward
unconditional, forward on no answer and forward on busy. A separate entry is shown for each user.

1. Press the Status soft key if shown. To access the status menu during a call, press the

PHONE key and then

press the Status soft key if shown.

2. Use the

up and down

arrow keys to scroll the menu to Fwd To Here.

Access Control

The system administrator is able to configure whether you can access the Forward and Follow Me menu and status
options.

19.8 Group Membership

If the system administrator has allowed you, you can enable/disable your membership of a group through the Status
menu. When your membership of a group is disabled you do not receive group calls for that group.

1. Press the Status soft key if shown. To access the status menu during a call, press the

PHONE key and then

press the Status soft key if shown.

2. Use the

up and down

arrow keys to scroll the menu to the hunt group name and your current membership

status.

3. Press the Enable or Disable soft key to change the status of your membership of that group.

19.9 Group Service Status

If the system administrator has allowed you, you can change the service state of a group through the Status menu.

1. Press the Status soft key if shown. To access the status menu during a call, press the

PHONE key and then

press the Status soft key if shown.

2. Use the

up and down

arrow keys to scroll the menu to the hunt group name and your current membership

status.

3. Select the required state using the soft keys:

·

InServ = In Service
The groups operates a normal, distributing calls to available members of the group.

·

Night = Night Service
The group is in night service mode. Calls are redirected to its night service fallback group

if set

, otherwise

to voicemail if available.

·

A hunt group can also be put into and out of night service automatically by the telephone system using a
time profile. If that is the case, the night service state cannot be overridden using manual controls.

·

OOS = Out of Service
The group is out of service. Calls are redirected to it out of service fallback group

if set

, otherwise to

voicemail if available.

Access Control

The system administrator is able to configure if you can access the Membership, State and Fallback options of a
group. If you are not configured for any groups then the Group menu is not shown.

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