Switching between calls, Transfer a held call, 3 switching between calls – Avaya 15-601040 User Manual

Page 48: 4 transfer a held call, 10 visual voice

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1400 Series Phone User Guide

Page 48

15-601040 Issue 06d (Monday, March 19, 2012)

IP Office

5.1.3 Switching Between Calls

With a call on hold (fast-flashing green

appearance button) and another call connected (red and green

appearance button), you can switch between calls by pressing the appearance button of the held call. The current call is
automatically put on hold and the previously held call connected.

When you

place a call on hold

in order to

make a transfer

, the call is considered 'on hold pending transfer' and is

indicated by fast-flashing red and green appearance buttons. On phones with only a single appearance button (or icon),
the phone displays "On-Hold-Xfer" before the call information on the call's application line.

5.1.4 Transfer a Held Call

When you already have a call on hold and a call connected, you can connect them by starting a conference. Press the

CONFERENCE key. Your current call and the held call will be connected. You can now

drop yourself

from the

conference.

Note: If you are the only internal user in the conference, depending on your telephone systems configuration, dropping
yourself might end the conference. Consult your system administrator for details.

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