Voicemail, Message waiting indication, The visual voice menu – Avaya 15-601040 User Manual

Page 78: 1 message waiting indication

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1400 Series Phone User Guide

Page 78

15-601040 Issue 06d (Monday, March 19, 2012)

IP Office

13. Voicemail

If your telephone system includes a voicemail server, pressing the

MESSAGES button accesses a series of menus

referred to as "visual voice".

[1]

You can use these menus to playback messages and change various voicemail settings.

·

Checking Messages

·

Record and Send a Message

·

Change Your Mailbox Greeting

·

Select a Voicemail Email Mode

·

Change Your Voicemail Code

·

Turn Use of Voicemail On/Off

·

Transfer to Voicemail

·

Send a Call to Voicemail

By default voicemail is used to answer calls to you that have rung unanswered for your no answer time. It is also used to
answer calls when you have do not disturb enabled.

Default Short Codes

Short codes are numbers that you can dial to enable and disable various features. The following are default short codes
that may be available. Your system administrator will confirm any additional short codes that they may have configured
for your use.

·

Check Messages: *17
Access mailboxes to check for messages.

·

Voicemail On: *18
Allow voicemail to be used to answer calls.

·

Voicemail Off: *19
Stop voicemail being used to answer calls.

·

Voicemail Ringback On: *48
Have voicemail ring your phone when you have any new messages. It will call when you use the phone.

·

Voicemail Ringback Off: *49
Switch off ringback.

Notes

1. The system administrator can change the default operation of the MESSAGES button to access either visual voice

or a spoken voice prompts. That is a system wide setting that will affect all users. This guide assumes the default
operation of using visual voice.

13.1 Message Waiting Indication

The message lamp on your phone is used to indicate when you have new messages in your voicemail mailbox. The lamp
will remain lit until you have played each of the new messages.

The system administrator can also configure it so that you receive new message waiting indication for a hunt group or
hunt groups.

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