Do not disturb exceptions, Follow me, Follow me here – Avaya 15-601040 User Manual

Page 179: Follow me to, Forward on busy, Forward on no answer, Forward unconditional, 10 do not disturb exceptions, 11 follow me, 12 follow me here

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1400 Series Phone User Guide

Page 179

15-601040 Issue 06d (Monday, March 19, 2012)

IP Office

Glossary: Do Not Disturb

·

N = No Calls (Do Not Disturb)
An N is shown on your phone's display when you have do not disturb enabled.

23.10 Do Not Disturb Exceptions

·

These are numbers for caller's who can call you even when you are set to do not disturb. This only applies for calls
to you. It does not apply for calls to a hunt group of which you are a member.

23.11 Follow Me

Follow me to is used to redirect your calls to another extension where you will be working.

The calls are presented with your user name so that they can be distinguished from calls for the extensions normal user.
This allows you to share another person's phone without logging them off their phone.

The calls are still subject to all your user settings as if they were ringing at your phone.

All calls are redirected.

23.12 Follow Me Here

Follow here the function used to enable follow me at the extension to which you want your calls redirected.

23.13 Follow Me To

Follow me to is the function used to enable follow me from your own phone.

23.14 Forward on Busy

Forward on busy redirects your calls when your phone is not able to present you with any more alerting calls.

·

By default this function is only applied to incoming external calls to you. However, if required internal calls can also
be selected.

·

When enabled, all calls matching the settings are forwarded to the number set as the forward on busy/no answer
destination. That number can be internal or external.

·

Busy is defined has having no available call appearance buttons on which further calls can be presented.

·

Hunt group calls are not presented when you are busy and so are not forwarded by this setting.

·

The forward on busy and forward on no answer options use the same forwarding destination number. If no
number is set, they use the same destination as set for forward unconditional.

·

If you have

voicemail enabled

, the telephone system will attempt to redirect forwarded calls to voicemail if

they are still unanswered after having rung for your no answer time (default 15 seconds). This is not always
possible for calls that have been forwarded to an external number.

23.15 Forward on No Answer

Forward on no answer redirect calls that have alerted your phone but have not been answered for some reason.

·

By default this function is only applied to incoming external calls to you. However if required internal calls can also
be selected.

·

When enabled, all calls matching the settings are forwarded to the number set as the forward on busy/no answer
destination. That number can be internal or external.

·

No answer is defined as having been presented to your phone for your no answer time (default 15 seconds).

·

Hunt group calls are not forwarded.

·

The forward on busy and forward on no answer options use the same forwarding destination number. If no
number is set, they use the same destination as set for forward unconditional.

·

If you have

voicemail enabled

, the telephone system will attempt to redirect forwarded calls to voicemail if

they are still unanswered after having rung for your no answer time (default 15 seconds). This is not always
possible for calls that have been forwarded to an external number.

23.16 Forward Unconditional

Forward unconditional can be used to immediately redirect your calls.

·

By default this function is only applied to incoming external calls to you. However, if required internal calls and or
hunt group calls can also be selected.

·

When enabled, all calls matching the settings are forwarded to the number set as the forward unconditional
destination. That number can be internal or external.

·

You can still use the phone to make outgoing calls. When you go off-hook you will hear broken dial tone.

·

The forward on busy and forward on no answer options use the same forwarding destination number. If no
number is set, they use the same destination as set for forward unconditional.

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