Canon imagePROGRAF iPF9400S - Manual (Page 907)

Cannot print over a network Cannot print over a network
Cannot connect the printer to the network ......................................................................................................... 907
Cannot print over a TCP/IP network ................................................................................................................... 907
Cannot print over a NetWare network ................................................................................................................ 907
Cannot print over AppleTalk or Bonjour networks ............................................................................................. 908
Cannot connect the printer to the network Cannot connect the printer to the network
Cause Corrective Action
The Ethernet cable is
not connected cor-
rectly to the printer's
Ethernet port. 1. Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on. For
instructions on connecting the cable, refer to the Setup Guide.
2. Make sure the Link indicator is lit.
The top and bottom indicators are lit if the printer is connected via 1000Base-T. The bottom indicator is green if the
printer is connected via 100BASE-TX, and the top indicator is orange if connected via 10BASE-T.
If the Link indicator is not lit, check the following points.
• Make sure the hub is on.
• Make sure the end of the Ethernet cable is connected correctly.
Insert the Ethernet cable until it clicks and locks in place.
• Make sure there is no problem with the Ethernet cable.
If there is any problem, replace the Ethernet cable.
• Check the communication mode with the hub.
Although the printer normally detects the hub communication mode and transmission rate automatically (in auto
negotiation mode), sometimes the hub settings cannot be detected. In this case, configure the connection meth-
od manually, specifying the communication mode in use.
(See "Configuring the Communication Mode Manually.")
→P.735
Cannot print over a TCP/IP network Cannot print over a TCP/IP network
Cause Corrective Action
The printer's IP address is not configured correctly. Make sure the printer's IP address is configured correctly.
(See "Configuring the IP Address Using imagePROGRAF Device Setup Utility.")
→P.738
(See "Configuring the IP Address Using the Printer Control Panel.") →P.713
The printer's TCP/IP network settings are not config-
ured correctly. Make sure the printer's TCP/IP network settings are configured correctly.
(See "Configuring the Printer's TCP/IP Network Settings With RemoteUI.")
→P.717
The computer you are trying to print from is not con-
figured correctly. Make sure the computer's TCP/IP network settings are configured correctly.
(See "Configuring the Printer Driver Destination (Windows).")
→P.716
(See "Configuring the Destination in TCP/IP Networks (Mac OS X).") →P.728
Cannot print over a NetWare network Cannot print over a NetWare network
Cause Corrective Action
The printer's NetWare settings are
not configured correctly. Make sure the printer's NetWare settings are configured correctly. In particular, make sure a valid frame
type is selected.
For details, see "Configuring the Printer's NetWare Network Settings With RemoteUI."
→P.725
The computer you are trying to
print from is not configured correct-
ly. Make sure the computer's NetWare settings are configured correctly.
For details, see "Configuring NetWare Network Settings."
→P.720
The NetWare server and services
are not configured correctly. Check the following points.
1.
Make sure the NetWare file server is running.
iPF9400S Cannot connect the printer to the network
User's Guide
Troubleshooting
Cannot print over a network
907