HP LaserJet 5200 Printer series User Manual

Page 11

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Step 3: Can you print from a program? .............................................................................118
Step 4: Does the job print as expected? ............................................................................119
Step 5: Does the printer select the trays? .........................................................................120

Solving general printing problems ......................................................................................................122
Control-panel message types .............................................................................................................125
Control-panel messages .....................................................................................................................126
Guidelines for using paper ..................................................................................................................141
Printing special pages ........................................................................................................................142
Common causes of jams ....................................................................................................................143
Jam locations ......................................................................................................................................144

Jam recovery .....................................................................................................................144

Clearing jams ......................................................................................................................................145

Clearing jams from the input-tray areas ............................................................................145
Clearing jams from the print-cartridge area .......................................................................146
Clearing jams from the output-bin areas ...........................................................................148
Clearing jams from the optional duplexer ..........................................................................150
Solving repeated jams .......................................................................................................151

Troubleshooting print-quality problems ..............................................................................................153

Print-quality problems associated with media ...................................................................153
Print-quality problems associated with the environment ...................................................153
Print-quality problems associated with jams ......................................................................153
Image defect examples ......................................................................................................153
Light print (partial page) .....................................................................................................155
Light print (entire page) ......................................................................................................155
Specks ...............................................................................................................................155
Dropouts ............................................................................................................................156
Lines ...................................................................................................................................156
Gray background ...............................................................................................................157
Toner smear .......................................................................................................................157
Loose toner ........................................................................................................................158
Repeating defects ..............................................................................................................158
Repeating image ................................................................................................................159
Misformed characters ........................................................................................................159
Page skew .........................................................................................................................159
Curl or wave .......................................................................................................................160
Wrinkles or creases ...........................................................................................................160
Vertical white lines .............................................................................................................161
Tire tracks ..........................................................................................................................161
White spots on black ..........................................................................................................162
Scattered lines ...................................................................................................................162
Blurred print .......................................................................................................................163
Random image repetition ...................................................................................................163

Troubleshooting network printing problems .......................................................................................165
Troubleshooting common Windows problems ..................................................................................166
Troubleshooting common Macintosh problems .................................................................................167
Troubleshooting Linux problems ........................................................................................................169
Troubleshooting common PostScript problems .................................................................................170

General problems ..............................................................................................................170

Appendix A Supplies and accessories

ENWW

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