Step 4: does the job print as expected – HP LaserJet 5200 Printer series User Manual
Page 133
●
Check that the computer port is configured and working correctly.
(Try connecting another printer to that port and printing.)
●
If printing with the PS driver, on the PRINTING submenu (on the
CONFIGURE DEVICE menu) at the printer control panel, set PRINT
PS ERRORS=ON, and then print the job again. If an error page
prints, see the instructions in the next column.
●
On the SYSTEM SETUP submenu (on the CONFIGURE DEVICE
menu) at the printer control panel, make sure that
PERSONALITY=AUTO.
●
You might be missing a printer message that could help you solve the
problem. On the SYSTEM SETUP submenu (on the CONFIGURE
DEVICE menu) at the printer control panel, temporarily turn off the
CLEARABLE WARNINGS and AUTO CONTINUE settings. Then,
print the job again.
Step 4: Does the job print as expected?
YES
Go to step 5.
NO
Print is garbled, or only a
portion of the page prints.
Printing stops in the
middle of the job.
Print speed is slower than
expected.
A printer control panel
setting is not taking effect.
●
Check that you are
using the correct printer
driver. (See
●
The data file sent to the
printer might be
corrupt. To test, try
printing it on another
printer (if possible), or
try a different file.
●
Check the interface
cable connections. Test
the cable by trying it on
another computer (if
possible).
●
Replace the interface
cable with a high-
quality cable (see
).
●
Simplify the print job,
print at a lower
resolution, or install
more printer memory.
(See
.)
●
You might be missing a
printer message that
could help you solve
the problem. On the
●
You might have
pressed
Stop
.
●
Check that the power
supplied to the printer
is steady, and that it
meets printer
specifications. (See
.)
●
Simplify the print job.
●
Add more memory to
the printer. (See
●
Turn banner pages off.
(See your network
administrator.)
●
Note that slower
speeds should be
expected if you are
printing narrow paper,
printing from tray 1,
using the HIGH 2 fuser
mode, or have set
Small Paper Speed to
SLOW.
●
Check settings in the
printer driver or
program. (The printer
driver and program
settings override printer
control-panel settings.)
ENWW
Troubleshooting flowchart
119