HP LaserJet 5200 Printer series User Manual
Page 182
The printer driver does not automatically set up your selected printer in Print Center.
Cause
Solution
The printer software might not have been installed or was
installed incorrectly.
Make sure that the HP LaserJet 5200 PPD is in the following
hard drive folder:
Library/Printers/PPDs/Contents/
Resources/<lang>.lproj
, where “<lang>” represents
the two-letter language code for the language that you are
using. If necessary, reinstall the software. See the getting
started guide for instructions.
The Postscript Printer Description (PPD) file is corrupt.
Delete the PPD file from the following hard drive folder:
Library/Printers/PPDs/Contents/Resources/
<lang>.lproj
, where “<lang>” represents the two-letter
language code for the language that you are using. Reinstall
the software. See the getting started guide for instructions.
The printer might not be ready.
Make sure that the cables are connected correctly, the
printer is on, and the ready light is on. If you are connecting
through a USB or Ethernet hub, try connecting directly to the
computer or use a different port.
The interface cable might be defective or of poor quality.
Replace the interface cable. Make sure to use a high-quality
cable.
A print job was not sent to the printer that you wanted.
Cause
Solution
The print queue might be stopped.
Restart the print queue. Open print monitor and select
Start Jobs.
The wrong printer name or IP address is being used.
Another printer with the same or similar name, IP address,
or Rendezvous host name might have received your print job.
Check the printer name, IP address, or Rendezvous host
name by printing a configuration page See
. Verify that the name, IP address, or
Rendezvous host name on the configuration page matches
the printer name, IP address, or Rendezvous host name in
the Print Center.
An encapsulated PostScript (EPS) file does not print with the correct fonts.
Cause
Solution
This problem occurs with some programs.
●
Try downloading the fonts that are contained in the
EPS file to the printer before printing.
●
Send the file in ASCII format instead of binary encoding.
You are unable to print from a third-party USB card.
Cause
Solution
This error occurs when the software for USB printers is not
installed.
When adding a third-party USB card, you might need the
Apple USB Adapter Card Support software. The most
current version of this software is available from the Apple
Web site.
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Chapter 7 Problem solving
ENWW