Setup troubleshooting, Hardware setup troubleshooting – HP Officejet 4314 All-in-One Printer User Manual
Page 87
Setup troubleshooting
This section includes installation and configuration troubleshooting tips for some of the
most common issues associated with hardware, software, and fax setup.
Hardware setup troubleshooting
Use this section to solve any problems you might encounter while setting up the
HP All-in-One hardware.
The HP All-in-One will not turn on
Cause
The HP All-in-One is not properly connected to a power supply.
Solution
●
Make sure the power cord is firmly connected to both the HP All-in-One and
the power adaptor. Plug the power cord into a grounded power outlet, surge
protector, or power strip.
1 Power connection
2 Power cord and adaptor
3 Grounded power outlet
●
If you are using a power strip, make sure the power strip is on. Or, try
plugging the HP All-in-One directly into a grounded power outlet.
●
Test the power outlet to make sure it is working. Plug in an appliance that
you know works, and see if the appliance has power. If not, then there might
be a problem with the power outlet.
●
If you plugged the HP All-in-One into a switched outlet, make sure the switch
is on. If it is switched to on but still does not work, then there might be a
problem with the power outlet.
Cause
You pressed the
On
button too quickly.
Solution
The HP All-in-One might not respond if you press the
On
button too
quickly. Press the
On
button once. It might take a few minutes for the HP All-in-
One to turn on. If you press the
On
button again during this time, you might turn
the device off.
Chapter 11
84
HP Officejet 4300 All-in-One series
Troubleshooting