Chatsworth Products Remote Infrastructure Management System Protocol Converter - Manual (Page 3)

RIM-Protocol Converter User Guide - Version 1.0
Chatsworth Products, Inc. (CPI) • 800-834-4969 3
Safety Warnings and Cautions
• DO NOT OPEN THE CHASSIS of the RIM-Protocol Converter. There are no user serviceable parts within the RIM-Protocol Converter.
Opening or removing covers or other access points may expose you to dangerous shock hazards or other risks. Refer all servicing to
qualified service personnel.
• Do not spill any liquids on the chassis.
• Do not insert objects of any kind into the chassis via vent holes or any openings as they may contact dangerous voltage points, which
can be fatal or cause harmful electric shock, fire or equipment failure.
• Do not place any heavy objects on the power cord. Damage to the cord may cause shock or fire.
• The RIM-Protocol Converter must be installed HORIZONTALLY in a RESTRICTED ACCESS LOCATION.
• RESTRICTED ACCESS LOCATION: location for equipment where both of the following apply:
- Access can only be gained by SERVICE PERSONS or by USERS who have been instructed about the reasons for the
restrictions applied to the location and about any precautions that shall be taken
- Access is through the use of a TOOL or lock and key, or other means of security, and is controlled by the authority
responsible for the location
Technical Support
Personal assistance is available Monday through Friday, from 5:00 a.m. to 5:00 p.m. Pacific Coast Time.
A request for assistance may be sent to [email protected].
Otherwise, please call us directly at: +1-800-834-4969, and request technical support.
The following information is located on the bottom of each RIM Protocol Converter unit. Please have this information
available whenever a technical support call is placed:
Product Model Number
Product Serial Number
Product Manufacture Date