Black Box LRA005A-R2 - Manual (Page 95)

ASYNC ROUTER AR-P, AR-5, AND SYNC ROUTER USER’S MANUAL
95
5. Request detailed connection status messages. Enter:
ATW1 <RETURN>
6. Dial the destination telephone number xxx-xxxx. Enter:
ATDTxxx-xxxx <RETURN>
You should see the responses:
CARRIER 28800
PROTOCOL: LAP-M
CONNECT 57600
7. While holding the connection, get back into command mode with
(pause) + + + (pause)
8. This should generate an “OK.”
9. Enter:
AT%L
10. This should return a number between 15 and 30. If the number returned is higher than 30, the
telephone line is a poor connection. To determine which end has the problem, contact Technical
Support. We can arrange for a test against our dial-in ports.
If the dialing command gives one of the following responses at inappropriate times, contact
Technical Support:
NO DIALTONE (if there IS a dialtone)
BUSY (when you hear ringing at the other end)
C.4 Operating Problems
C.4.1 C ANNOT C OMMUNICATE WITH R EMOTE H OST (IP ONLY )
Possible cause—This problem could be caused for a variety of reasons.
Suggestions—The suggestions offered next refer to particular nodes as:
• local node—the network node from which you are originating communication.
• local Router—the Router on the same Ethernet as the local node.
• remote Router—the Router located on the other side of the dialup link, usually at a remote site.
• remote node—the network node to which you are attempting to establish communication.