Vertical Communications SCS 8324S - Manual (Page 124)

Attendant Features
114 Comdial August, 03
8.10 Digital Voice Announce (DVA)
The Digital Voice Announce (DVA) is an optional external device. It
stores pre-recorded announcements and messages and plays them for
incoming callers during their calls.
You must record the messages that the DVA plays to the callers in one
of two ways: either by delivering them from the telephone handset at
your attendant station or by playing the contents of a professionally-
supplied tape recording into the DVA memory (see your system
installer for tape recorder connection details).
There are 13 unique messages. The first five (plus day and night
routing messages) are divided into four separate message types. The
total message time is two minutes and you can divide this time as nec-
essary among all the messages or use the entire two minutes for one
message if needed. Because of the time constraints, it is a good
practice to script your messages ahead of time so that you can read
them aloud in a clear and concise manner as you store them in the
DVA memory.
As the number of calls increase, you can add more DVAs to handle
the additional callers. You can then record the same message on
several DVAs by entering the replicate value (see step 6 on the fol-
lowing page).
• To record a DVA message,
1. PRESS INTERCOM.
2. DIAL *#0*06.
3. DIAL 1.
4. CHOOSE voice source:
• DIAL 1 to speak message into handset.
• DIAL 2 to play tape into music-on-hold jack.
• DIAL 3 to play tape into background music jack.