Vertical Communications SCS 8324S - Manual (Page 131)

GCA70250
Attendant Manual
August, 03 Comdial 121
• To establish a conference between the attendant station, a
held call, and an active call,
—PRESS the installer-programmed BOTH button.
• If you wish to cancel the conference condition and return
one of the lines to hold,
1. PRESS HOLD.
2. PRESS the line button for the held call you wish to re-engage. The
other line remains on hold at your telephone.
• To determine how many calls are queued at the attendant
position and awaiting service (on hold, parked, or ringing),
—PRESS the installer-programmed QUEUE button. The display will
indicate how many calls are in the ring queue and the hold queue,
respectively. The displayed information remains in the LCD window
momentarily.
• To place an active call in a serial transfer,
1. PRESS the installer-programmed SERIAL button (the LCD will read
0 SERIAL EXT:, with the first digit indicating how many intercom
numbers are already entered; the EXT: indicates a prompt for another
intercom number to be placed in the serial).
2. DIAL intercom number OR PRESS associated DSS button.
3. REPEAT to add up to two more extensions to the serial.
4. PRESS SPEAKER to end. Serial transfer begins.
• To determine the status of individual lines (idle, busy or on
hold),
1. PRESS the installer-programmed TEST/BUSY button (the LCD will
display the prompt Enter Line:).
2. DIAL the line number to be tested (001–128).
• If the line is idle, you will hear a dial tone,
• If the line is busy, the LCD will display Busy with xxx,
Note: Hold recalls, transfer recalls and park recalls are counted
in the ring queue and not the hold queue.