Compex ONE - Manual (Page 26)

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Problems and solutions
Electrode fault
The device "bleeps" and alternatively displays the symbol of a pair of electrodes and
an arrow pointing to the channel where a problem has been detected. In the example
above, the stimulator has detected an error in channel 1.
• Check that electrodes are connected to this channel.
• Check whether the electrodes are old, worn, and/or the contact is poor: try using new
electrodes.
• Try using the stimulation cable on a different channel. If the cable is still showing a
fault, replace it (www.compexstore.com).
Stimulation is not producing the usual sensation
• Check that all the settings are correct and ensure the electrodes are positioned
properly.
• Change the positioning of the electrodes slightly.
The stimulation effect causes discomfort
• The electrodes are beginning to lose adhesion and no longer provide good contact
on the skin.
• The electrodes are worn and need to be replaced.
• Slightly change the positioning of the electrodes.
The stimulator is not working
• If an error screen appears while the equipment is in use, note the error number (in the
example error 1/0/0) and contact the consumer service approved by Compex.