Using the recovery cd, Turn off your pc to access the ide cables, Disconnect any ide hard drives – Comtrol DM ATS-NTe User Manual

Page 52: Insert the recovery cd and power on the pc, Select the 2. boot from cd-rom item, Select the 1. restore hard drive from cd-rom item, During the reboot cycle, A. remove the cd from the drive, B. turn off the system power, Reconnect the hard drives disconnected in step 4

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Troubleshooting and Technical Support

52

Using the Recovery CD

Using the Recovery CD

Comtrol ships a Recovery CD with each system in the event that your Windows
NT Embedded system becomes corrupt and you need to recover the image on the
ATS-NTE compact flash or if you want to replace the existing flash with a larger
flash.

To use the Recovery CD, you will require the following:

A PC with a Windows operating system and a CD-ROM that supports bootable
CDs.

An IDE compact flash adapter.

A compact flash.

Use the following procedure to recover the default ATS-NTE image onto a compact
flash.

1.

Turn off your PC to access the IDE cables.

2.

Install the IDE compact flash adapter using the instructions that came with
the adapter.

3.

Insert the compact flash into the IDE compact flash adapter.

4.

Disconnect any IDE hard drives.

If you do not disconnect the PC hard drives, run the risk of
accidentally overwriting the contents of an existing IDE drive. Comtrol
strongly recommends that you disconnect all IDE hard drives until the
recovery process has been completed.

5.

Insert the Recovery CD and power on the PC.

Note: You may need to enter the system BIOS and have the CD-ROM boot

first.

6.

Select the 2. Boot from CD-ROM item.

7.

Select the 1. Restore Hard Drive From CD-ROM item.

8.

Select the Restore button when the Hard Disk Recovery Menu appears.

9.

During the reboot cycle:

a.

Remove the CD from the drive.

b.

Turn off the system power.

c.

Remove the compact flash from the adapter and insert it into the ATS-
NTE.

10. Reconnect the hard drives disconnected in Step 4.

Note: If necessary, you may need to enter the BIOS and reset the boot

sequence.

Running the Diagnostics

If you suspect that a hardware problem exists, run the Comtrol ATS-NTE
Diagnostics. The diagnostics will verify the operation of each I/O port.

The diagnostics are located at: C:\DeviceMaster\Utils\ATS-NTEdiag.exe.

Follow the online instructions to run the diagnostics. If you plan on testing the
serial port tests (SERIAL PORTS 1-8), you will need loopback plugs. See the
appropriate subsection in

RocketPort Serial Port Connectors

starting on Page 29.

Warning

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