IC Realtime 4 Channel Forensic Network Video Recorder User Manual

Page 149

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140

z

NVR color or brightness setup is not correct.

6. Can not search local records.
There are following possibilities:

z

HDD ribbon is damaged.

z

HDD is broken.

z

Upgraded program is not compatible.

z

The recorded file has been overwritten.

z

Record function has been disabled.

7. Video is distorted when searching local records.
There are following possibilities:

z

Video quality setup is too low.

z

Program read error, bit data is too small. There is mosaic in the full screen. Please

restart the NVR to solve this problem.

z

HDD data ribbon error.

z

HDD

malfunction.

z

NVR hardware malfunctions.

8. There is no audio when monitor.
There are following possibilities:

z

It is not a power picker.

z

It is not a power acoustics.

z

Audio cable is damaged.

z

NVR hardware malfunctions.

9. There is audio when monitor but there is no audio when system playback.
There are following possibilities:

z

Setup is not correct. Please enable audio function

z

Corresponding channel has no video input. Playback is not continuous when the screen

is blue.

10. Time display is not correct.
There are following possibilities:

z

Setup is not correct

z

Battery contact is not correct or voltage is too low.

z

Crystal is broken.

11. NVR can not control PTZ.
There are following possibilities:

z

Front panel PTZ error

z

PTZ decoder setup, connection or installation is not correct.

z

Cable connection is not correct.

z

PTZ setup is not correct.

z

PTZ decoder and NVR protocol is not compatible.

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