Cybex 5000 Series PL - Manual (Page 112)

Cybex Plate Loaded Owner’s Manual
Customer
Service
Page 5-6
year of the warranty period, that the product or any covered part must be shipped to the
manufacturing facility for repair or service, all warranty repairs, including transportation costs
and labor, will be made at NO CHARGE to you; thereafter, you will be responsible for labor
and transportation costs for repair or service.
WHAT YOU MUST DO TO OBTAIN WARRANTY COVERAGE: Retain proof of purchase. All warranty
repairs and corrections require proof of purchase. To obtain coverage, please contact Cybex Customer
Service within seven (7) days after discovery of the defect and follow the directions provided to you by
your Cybex Service Representative.
WHAT WE WILL DO TO CORRECT COVERED REPAIRS: Authorized repairs or corrections will be
performed using new or remanufactured parts shipped to you, or at our discretion, replacement of the
product. Any replacement parts provided to you are warranted for the remaining portion of the original
WARRANTY PERIOD.
MODIFICATIONS TO WARRANTY ARE NOT AUTHORIZED: No one is authorized to modify, change,
transfer or extend in any way the terms of this Limited Warranty.
THINGS TO KNOW ABOUT OBTAINING PRODUCT ACCESSORIES, PARTS AND REPAIR
SERVICE: To secure repair service under this warranty, please contact Cybex Customer Service at
(508) 533-4300, Monday - Friday from 8:00 - 6:00 p.m. Eastern time. To expedite service, please have
your product serial number available when calling. Your customer service technician will assist you
with any shipping or repair requirements deemed necessary to obtain repair or correction. A Return
Authorization Number (RA#) is required when returning a product or part if the item is to be covered
under warranty. We are not responsible for products or parts shipped to our facility without a RA#. All
returns shall be accompanied by a proof of purchase to ensure warranty coverage. We may require the
product or part be returned for inspection prior to making a warranty coverage decision.
You may also contact us by writing to: Cybex International, Inc., Attn: Customer Service Department,
10 Trotter Drive, Medway, MA, 02053.
DISCLAIMER OF WARRANTIES AND LIMITATION OF REMEDIES: It is impossible to eliminate
all risks inherently associated with use of this product. Personal injury or other unintended conse-
quences may result because of factors beyond our control. WE MAKE NO OTHER WARRANTIES OF
ANY KIND, EXPRESS OR IMPLIED, OTHER THAN THOSE EXPRESSLY SET FORTH WITHIN THIS
DOCUMENT. ALL WARRANTIES OTHER THAN THE WARRANTIES EXPRESSLY PROVIDED HEREIN
ARE SPECIFICALLY EXCLUDED. IN THE CASE OF NON-CONSUMER BUYERS, ALL IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY
DISCLAIMED.
IN THE CASE OF A CONSUMER BUYER, THE DURATION OF ALL IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF
THE EXPRESS WARRANTIES PROVIDED WITHIN THIS DOCUMENT.
WE WILL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT, CONSEQUENTIAL OR INCIDENTAL
DAMAGES, LOSSES OR EXPENSES, INCLUDING BUT NOT LIMITED TO COMMERCIAL LOSSES,
BUSINESS INTERRUPTION, OR DAMAGE TO PROPERTY OTHER THAN THE PRODUCT OR
PRODUCTS TO WHICH THIS LIMITED WARRANTY APPLIES.
EFFECT OF STATE LAWS: Some States do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you. Some States do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to
you. This warranty gives you specific legal rights, and you may also have other rights which vary from
State to State.
ALTERNATIVE DISPUTE RESOLUTION FOR NON-CONSUMER BUYERS: WE RESERVE THE
RIGHT TO MANDATE ALTERNATIVE DISPUTE RESOLUTION TO SETTLE ANY OR ALL CLAIMS
RESULTING FROM THIS SALES TRANSACTION. ALTERNATIVE DISPUTE RESOLUTION
PROCEEDINGS WILL BE CONDUCTED IN THE STATE OF MASSACHUSETTS ACCORDING TO THE
COMMERCIAL RULES OF THE AMERICAN ARBITRATION ASSOCIATION.