Support via telephone, Pre sales enquiry desk, For australia users – Epson PhotoPC 3100Z User Manual

Page 67: Support via telephone pre sales enquiry desk

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Contacting Customer Support

67

Support via telephone

Our Customer and Warranty Support teams can be
contacted by calling 0870 163 7766 in the UK or 0044
0870 163 7766 from the Republic of Ireland. They can
provide the following services:

Technical information on installing, configuring
and operating your EPSON products

Arranging for faulty EPSON products to be
repaired within the warranty period

Before you call, please have the following information
ready:

Product model

Serial number of your product
(The serial number label is on the back of the
product)

Brand and model of your computer

Driver software version
(Click the About button in your driver)

Operating System (for example, Windows 3.1/
95/98, NT 3.5/4.0, Mac OS)

Software application(s) that you normally use
with your product and their version number(s)

Pre Sales Enquiry Desk

Our Enquiry Desk team can be contacted by calling
0800 220546 in the UK or 1 800 409132 from the
Republic of Ireland, by faxing 01442 227271 in the UK
or 0044 1442 227271 from the Republic of Ireland, and
via Email at [email protected]. They can provide the
following information:

Pre sales information and literature on new
EPSON products (also available via our world
wide web site at http://www.epson.co.uk)

Where to purchase genuine EPSON consumables,
accessories, and options

For Australia Users

EPSON Australia wishes to provide you with a high
level of customer service. As well as this User's Guide,
we provide the following sources for obtaining
information.

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