Technical references and support, Troubleshooting – Rosen Aviation 19-55 : Remote electronics User Manual

Page 31

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Rosen Aviation

Remote Display System

Document Number: 105478

Revision: F

Date: 06/23/14

Template: 4.4.1.6FM2; Revision A; 12/06/12

Page 31 of 38

11. TECHNICAL REFERENCES AND SUPPORT

Always check the

Rosen Aviation

website under the Products tab

to ensure that you are working with the most current revision of

technical documentation.

11.1. Troubleshooting

If the display does not function properly, refer to the following troubleshooting table for symptoms

and possible solutions before contacting Rosen Technical Support.
Note:

Always use a multimeter to verify voltages. Check actual results against the requirements

described in this manual.

Table 4 Troubleshooting tips and solutions

Problem

Possible Solutions

No video (signal)

Verify that the display is turned on and the video is on.

Verify that you are in the correct source mode.

Verify that a signal is reaching the display using another display.

Check that the Power Control Pin is Open. See

Power Mode

on page

25

for

more information.

Verify that the pinout is correct.

Screen is black

Verify that the display is receiving power.

Check

Power Mode

settings on page

25

.

Verify that the pinout is correct.

Verify that the video source is supplied and playing.

Verify all connections between the source and the display.

Image flickers

Verify proper RJ-45 cable

Try changing the

RJ45 Cable Comp

setting on page

25

.

Verify that the signal cable is secure.

Verify that the vertical frame frequency of the incoming video is 60 HZ or

less.

Distorted Image

Verify proper RJ-45 cable.

Try changing the

RJ45 Cable Comp

setting on page

25

.

Verify supported resolution.

Check

Power Mode

settings on page

25

.

Verify that the pinout is correct.

Verify that a signal is reaching the display using another display.

Examine the display for pinched or damaged cables.

Wrong Colors

Verify proper RJ-45 cable

If the screen colors are not what you expect, reset the current scheme. For

more information, see

Reset Scheme

on page

18

and

Restore Defaults

on

page

19

.

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