Extreme Networks ALTITUDE 4700 - Manual (Page 65)

Altitude 4700 Series Access Point Installation Guide 65
7 Customer Support
NOTE
Services can be purchased from Extreme Networks or through one of its channel partners. If you
are an end-user who has purchased service through an Extreme Networks channel partner, please
contact your partner first for support.
Extreme Networks Technical Assistance Centers (TAC) provide 24x7x365 worldwide coverage.
These centers are the focal point of contact for post-sales technical and network-related questions
or issues. TAC will create a Service Request (SR) number and manage all aspects of the SR until
it is resolved. For a complete guide to customer support, see the Technical Assistance Center
User Guide at:
http://www.extremenetworks.com/go/TACUserGuide
The Extreme Networks eSupport website provides the latest information on Extreme
Networks products, including the latest Release Notes, troubleshooting, downloadable
updates or patches as appropriate, and other useful information and resources.
Directions for contacting the Extreme Networks Technical Assistance Centers are also
available from the eSupport website at:
https://esupport.extremenetworks.com
Registration
If you have not already registered with Extreme Networks using a registration card
supplied with your product, you can register on the Extreme Networks website at:
http://www.extremenetworks.com/go/productregistration .
Documentation
Check for the latest versions of documentation on the Extreme Networks
documentation website at:
http://www.extremenetworks.com/go/documentation