Common problems, Other leds, Fault led – Hayes Microcomputer Products DIVA T/A ISDN User Manual
Page 109: Power led
DIVA T/A ISDN Modem User’s Guide 109
Other LEDs
FAULT LED
LED Indicator
Description
Off
•
The unit is operating within normal parameters.
Flashing
•
Indicates a hardware fault condition.
Steady
•
Indicates a software fault condition.
POWER LED
LED Indicator
Description
Off
•
The unit is powered down.
Steady
•
The unit is powered up.
Common Problems
Listed below are possible solutions to common problems:
SecurID is not working with the DIVA T/A.
Depending on the server type, the DIVA T/A might support SecurID.
For more information see “SecurID Connectivity” on page 74.
The Windows Configuration Tool does not detect the
DIVA T/A.
If you are running RAS or the Dial-Up Networking Server, or if other
software is using the DIVA T/A, shut them down and restart the
Configuration Tool. Make sure that the COM port is free by trying to
open it with software such as Hyperterminal.
If you are using Windows 95/98, open Device Manager and verify if
there are any conflicts. You might also want to try the diagnostic tool
found in Control Panel/Modems.