B. diagnostics and problem solving – Heat & Glo Fireplace EXCLAIM-36T-C User Manual

Page 33

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Heat & Glo • EXCLAIM-36C Woodburning Fireplace • 4013-093 Rev G • 08/06

33

Diagnostic Questions

Possible Causes of Condition

Solutions

Is the damper open?

• No draft

Open damper.

Is there enough paper/starter?

• Insuf

¿ cient heat to ignite kindling

Use more paper/starter.

Is there enough kindling?
Is the kindling dry?

• Insuf

¿ cient heat to ignite fuel

Use more dry kindling.

Is there enough or too much
wood? Is it too large? Is it dry
enough?

• Insuf

¿ cient heat to establish draft

Use small split wood that is well seasoned (split, covered on top
at least 6 months, preferably a year).

• Insuf

¿ cient air passage

• Insuf

¿ cient surface area

• Ignition temperature high due to moisture

Are there adequate air spaces
between fuel pieces?

• Insuf

¿ cient combustion air and exposed

surface area

Arrange kindling and wood for air movement.

Is the chimney pre-warmed?

• Exposed, cold chimney down drafting

Use lighted rolled newspaper at throat or

À ue opening to start

upward movement.

Is there smoke in the house?

• Damper closed

Check damper; have chimney checked if it worked previously;
pre-warm chimney, shut off exhaust devices, open window
slightly.

• Obstruction in chimney

• Downdraft from chimney temperature or

from negative house pressure

Does the kindling, wood not
ignite?

• Condition, amount, arrangement of kindling

and fuel

Use more, drier, well-spaced kindling and fuel.

Does the kindling ignite, but the
fuel doesn’t?

• Amount of kindling

Use more kindling; use smaller, dry wood.

• Condition of fuel

Does the fuel ignite, but not
burn well?

• Condition of fuel

Use well-seasoned wood and suf

¿ cient amount; turn exhaust

fans off; open window slightly. Perform Simpli

¿ ed House Pressure

Test.

• Draft problem

B. Diagnostics and Problem Solving

I don’t get enough/any heat from the

¿ replace. What can I do about it?

Diagnostic Questions

Possible Causes of Condition

Solutions

How much wood is used for
¿ re?

• Insuf

¿ cient fuel

Make larger

¿ res.

How well seasoned is the
wood?

• Condition of fuel

Burn seasoned wood: covered on top, split and stacked for 9
months to 2 years.

Do you have a blower (where
possible)?

• Yes: Turning blower on too early or setting

too high, cooling

¿ rebox

No: Need for all heat boosts possible

Yes: Wait until

¿ re established and leave on lower speed.

No: Add blower if available.

How much heat output do you
expect?

• Unrealistic expectations

Explanation of decorative nature of

¿ replace; suggestion of

approved

¿ replace insert.

I can’t get a good

¿ re going. What am I doing wrong?

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