HP 2820 - Manual (Page 222)

HP fraud hotline
Call the HP fraud hotline if the device or HP Toolbox indicates that the print cartridge or
imaging drum is not an HP print cartridge and you think that it is genuine. HP will help
determine if the product is genuine and take steps to resolve the problem.
Your print cartridge or imaging drum might not be a genuine HP one if you notice the
following issues:
● You are experiencing a large number of problems with the print cartridge or imaging
drum.
● The print cartridge or imaging drum does not look like it usually does (for example, the
pull tab or the box is different).
In the United States, call toll-free: 877-219-3183.
Outside the United States, you can call collect. Dial the operator and ask to place a collect
call to this telephone number: 770-263-4745. If you do not speak English, a representative at
the HP fraud hotline who speaks your language will assist you. Or, if someone who speaks
your language is not available, a language line interpreter will connect approximately one
minute after the beginning of the call. The language line interpreter is a service that will
translate between you and the representative for the HP fraud hotline.
206 Chapter 13 Managing supplies ENWW