HP 2820 User Manual

Page 243

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background image

Control panel message

Description

Recommended action

Engine error

The device has experienced an engine
error.

Press

E

NTER

to clear the message.

Turn off the power by using the power
switch, wait at least 30 seconds, and
then turn on the power and wait for the
device to initialize.

If a surge protector is being used,
remove it. Plug the device directly into
the wall socket. Use the power switch to
turn the device on.

If the error persists, contact
HP Customer Care. See

Service and

support

or the support flyer that came in

the device box.

Sensor error

The device has experienced an internal
sensor error.

Turn off the power by using the power
switch, wait at least 30 seconds, and
then turn on the power and wait for the
device to initialize.

If a surge protector is being used,
remove it. Plug the device directly into
the wall socket. Use the power switch to
turn the device on.

If the error persists, contact
HP Customer Care. See

Service and

support

or the support flyer that came in

the device box.

Critical error messages (continued)

ENWW

Control panel messages

227

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