HP 2820 User Manual
Page 256
Problem
Cause
Solution
The printed page contains
misformed characters.
The media might not meet
HP specifications.
Use a different paper, such as
high-quality paper that is
intended for color laser
printers. See
If characters are incorrectly
formed so that they produce a
wavy effect, the laser scanner
might need service.
Verify that the problem also
occurs on the Configuration
page. If so, contact
HP Customer Care. See
or the
support flyer that came in the
device box.
The printed page is curled or
wavy.
The device is not set to print on
the type of media on which you
want to print.
In the printer driver, select the
Paper tab and set Type is to
match the type of paper on
which you are printing. Print
speed might be slower if you
are using heavy paper.
The paper path is curling the
media.
Open the rear output door to
print to the straight-through
paper path.
The media might not meet
HP specifications.
Use a different paper, such as
high-quality paper that is
intended for color laser
printers. See
Both high temperature and
humidity can cause paper curl.
Check the device environment.
Text or graphics are skewed on
the printed page.
The media might be loaded
incorrectly.
Make sure that the paper or
other print media is loaded
correctly and that the media
guides are not too tight or too
loose against the stack. See
The media might not meet
HP specifications.
Use a different paper, such as
high-quality paper that is
intended for color laser
printers. See
240
Chapter 14 Troubleshooting
ENWW