HP 2820 - Manual (Page 246)

5. When you have removed the jammed media, replace the image drum, and close the top
cover and the scanner assembly.
6. Return the fuser levers to their original upward position.
After clearing the media jam, you might need to turn the device off, and then turn it on again.
Note When you add new media, remove all of the media from the input tray, straighten the stack
after adding the new media, place the stack in the tray, and then adjust the media guides.
To clear output area jams
If the media has jammed where it exits the device, complete the following steps.
CAUTION Do not use a sharp object, such as a pencil or scissors, to remove jammed media.
1. Push the scanner-release button to open the scanner assembly, and then open the top
cover.
2. On the back of the device, open the rear-output door, and then push down the fuser
levers.
Releasing the fuser levers relieves tension on the device rollers, which makes removing
jammed pages easier.
3. Grasp the leading edge of the media and pull the media out through the output bin.
4. Return the fuser levers to their original upward position, and then close the rear-output
door.
5. Close the top cover and the scanner assembly.
Note If you turned the device off before clearing the media jam, turn it on again, and then restart
your printing or copying job.
230 Chapter 14 Troubleshooting ENWW