HP 2820 - Manual (Page 286)

To print a billing-code report
1. On the device control panel, press M
ENU
.
2. Use the < or the > button to select Reports, and then press E
NTER
.
3. Use the < or the > button to select Billing report, and then press E
NTER
. The device
exits the menu settings and prints the report.
HP Toolbox
HP Toolbox is a Web application that you can use for troubleshooting tasks.
To view HP Toolbox
Open HP Toolbox in one of these ways:
● On the Windows desktop, double-click the HP Toolbox icon.
● On the Windows Start menu, click Programs (All Programs in Windows XP), and then
click HP Toolbox.
Troubleshooting tab
HP Toolbox includes a Troubleshooting tab that contains links to the following main pages:
● Control Panel Messages. View descriptions of device control-panel messages.
● Clearing Jams. View information about locating and clearing jams.
● Print Problems. View Help topics that can help you solve print problems.
● Scan Problems. View Help topics that can help you solve scan problems.
● Copy Problems. View Help topics that can help you solve copy problems.
● Fax Problems. View Help topics that can help you solve fax problems.
● Memory Card Problems. View Help topics that can help you solve memory-card
problems.
● Connectivity Problems. View Help topics that can help you solve networking problems.
● Troubleshooting Tools. Employ such troubleshooting tools as a cleaning page or a
color troubleshooting page to maintain the device.
● Animated Demonstrations. View animated Help demonstrations for the device.
Note Other tabs on HP Toolbox might be helpful in troubleshooting device problems. For
information about the other tabs on HP Toolbox, see
HP Toolbox .
Service menu
Use the control-panel Service menu to troubleshoot device problems.
Restoring the factory-set defaults
Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also
clears the fax header name and phone number.
270 Chapter 14 Troubleshooting ENWW