Resolving the card surface debris problems – FARGO electronic DTC500 User Manual

Page 116

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Fargo Electronics, Inc.

DTC500 Series Card Printer/Encoders User Guide (Rev. 5.0)

116

Resolving the Card surface debris problems

Symptom: Prints have spots (white or colored voids) and/or dust on them, as shown after
Step 4 in this procedure.

Step

Procedure

1

Be sure the cards are clean and stored in a dust-free environment.

Caution: Cards with embedded contaminants in the surface should

not be used.

2

Clean the inside of the Printer.

a. Open the Top Cover and Printhead Arm.

b. Remove the print Ribbon from the Printer.

c. Use a can of compressed air to blow out all visible areas of the Printer

interior.

d. Use a cleaning pad from the Printer Cleaning Kit to wipe out all visible areas

inside the Printer.

e. Remove any debris that may be inside.

Caution: Be extremely careful not to let any alcohol drip inside the

Printer!

f. Re-install the printing supplies.

g. Close the Top Cover and Printhead Arm.

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