5 remedying small malfunctions yourself – Gaggenau ED221 User Manual
10.5 Remedying small malfunctions yourself
If you cannot remedy a malfunction yourself with reference to the list below:
– Switch off the steam oven and isolate the appliance from the mains.
– Shut off the water supply.
– Do not open the housing of the appliance.
– Call Gaggenau after-sales service.
What to do if... ?
... The display stays off?
No voltage on the appliance.
Insert the mains plug in the socket.
Check the household fuse.
The time display has been switched off
Should you wish, switch the time display on using the options menu.
on the options menu.
... “R” appears on the display?
Calibration has not been done or has
been ended prematurely.
(Heating up) symbol does
Appliance door is not closed.
Close the appliance door.
not appear on the display?
(Tap) symbol flashes on
No water in the appliance.
Check the water connection.
... Water drips down the door?
The window always steams up at temperatures up to 100 °C.
Condensation is normal with steam.
Collecting channel on the appliance
Wipe out the collecting channel.
door is full.
... Steam escapes from the appliance
Not all the steam can be quenched
Caution when opening the door! Risk of scalding!
because the food itself steams as the
Wait until quenching has ended.
result of its own heat.
... You can hear a humming noise?
The drain pump is emptying the
This is normal.
symbol flashes on the display?
The child lock has been activated.
Switch off the child lock (see chapter 5.1).
symbol lights on the display
The appliance is set to show room mode
Disconnect appliance from power supply for a few seconds (switch
and the appliance does not heat up?
without heating function.
off fuse), then within 3 minutes press + key and keep pressed and
turn “Temperature” control knob to any temperature (not light!).
... The temperature display does
The appliance is still heating up.
Small-scale periodic fluctuations of the cooking compartment
not indicate the set value?
temperature are normal.
... The oven lighting goes off?
At low target temperatures, the light
The light is activated for a few seconds every time a key
is switched off automatically because
or control knob is operated.
the lamp additionally heats up the
... No steam is generated?
The inlet pipe is clogged with scale.
See Chapter entitled “Descaling”.
... The water in the cooking
The drain is clogged.
Clean the drain filter and siphon and rinse through the drain.
compartment does not drain off?
... The pump repeatedly
The drain pipe is not laid in a gradient.
Refit the drain hose as described in the installation instructions.
... The inside walls are covered in scale?
Water is too hard.
Connect a water softener.
... Steam escapes during
More steam is needed for the
No longer occurs later on during normal operation.
boiling point adjustment?
boiling point adjustment.
... an error sign appears in the
The appliance has recognized an error.
Disconnect the appliance from the mains for about 10 minutes
display (e.g. F20, F23, etc.)?
(e.g. by switching off relevant fuse). If after renewed
switching on the error is still shown in the display, please
call the Gaggenau after-sales service.