IBM BladeCenter T Type 8720 User Manual

Page 104

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Table

6.

Troubleshooting

charts

(continued)

Device

Suggested

action

Ethernet

disconnect

notice

will

not

appear

when

running

Windows

2000.

If

an

Ethernet

cable

is

accidentally

removed

from

the

back

of

the

BladeCenter

T

unit,

the

small

red

X

(disconnect

notice)

that

normally

would

appear

to

indicate

that

the

cable

was

disconnected

will

not

appear

in

the

bottom

right

of

the

screen.

The

disconnect

notice

does

not

appear

because

the

blade

server

Ethernet

controller

connects

to

the

Ethernet

switch

module

through

integrated

circuitry

inside

the

BladeCenter

T

unit.

When

troubleshooting

Ethernet-related

problems,

make

sure

that

the

Ethernet

cables

on

the

back

of

the

BladeCenter

T

unit

are

connected

properly.

The

default

IP

address

set

by

the

Ethernet

switch

module

does

not

match

the

one

assigned

by

the

management

module.

When

troubleshooting

Ethernet-related

problems,

make

sure

that

the

Ethernet

cables

on

the

back

of

the

BladeCenter

T

unit

are

connected

properly.

Updating

the

ethernet

switch

module

configuration

through

the

management

module

does

not

save

the

switch

NVRAM.

When

you

use

the

management-module

Web

interface

to

update

the

Ethernet

switch

module

configuration,

the

management

module

firmware

writes

its

settings

for

the

switch

module

only

to

the

management

module

NVRAM;

it

does

not

write

its

settings

for

the

switch

module

to

the

switch-module

NVRAM.

If

the

switch

module

restarts

when

the

management

module

is

not

able

to

apply

the

IP

address

it

has

in

NVRAM

for

the

switch

module,

the

switch

module

will

use

whatever

IP

address

it

has

in

its

own

NVRAM.

If

the

two

IP

addresses

are

not

the

same,

you

might

not

be

able

to

manage

the

Ethernet

switch

module

any

more.

The

management

module

cannot

apply

the

switch

IP

address

from

its

NVRAM

if:

v

The

management

module

is

restarting

v

The

management

module

has

failed

v

The

management

module

has

been

removed

from

the

unit.

When

you

use

the

management-module

Web

interface

to

update

the

Ethernet

switch

module

configuration,

the

management

module

firmware

writes

its

settings

for

the

switch

module

only

to

the

management

module

NVRAM;

it

does

not

write

its

settings

for

the

switch

module

to

the

switch

module

NVRAM.

If

the

switch

module

restarts

when

the

management

module

is

not

able

to

apply

the

IP

address

it

has

in

NVRAM

for

the

switch

module,

the

switch

module

will

use

whatever

IP

address

it

has

in

its

own

NVRAM.

If

the

two

IP

addresses

are

not

the

same,

you

might

not

be

able

to

manage

the

Ethernet

switch

module

any

more.

The

management

module

cannot

apply

the

switch

IP

address

from

its

NVRAM

if:

v

The

management

module

is

restarting

v

The

management

module

has

failed

v

The

management

module

has

been

removed

from

the

unit.

Keyboard

problems

The

keyboard

is

very

slow

when

using

an

operating

system

that

does

not

have

USB

drivers.

Although

the

keyboard

attached

to

the

BladeCenter

T

unit

is

a

PS/2-style

keyboard,

communication

with

it

is

through

a

USB

bus.

When

you

are

running

an

operating

system

that

does

not

have

USB

drivers,

such

as

in

the

following

instances,

the

keyboard

responds

very

slowly.

1.

Run

the

blade

server

integrated

diagnostics

2.

Run

a

BIOS

update

diskette

on

a

blade

server

3.

Update

the

diagnostics

on

a

blade

server

4.

Run

the

Broadcom

firmware

CD

for

a

blade

server

The

keyboard

is

very

slow

when

using

an

operating

system

that

does

not

have

USB

drivers.

Sometimes

when

switching

ownership

of

the

KVM

to

a

blade

server,

the

video

for

the

blade

server

appears

almost

immediately,

but

it

takes

up

to

10

or

20

seconds

for

the

mouse

and

keyboard

to

be

usable.

No

action

required.

94

BladeCenter

T

Type

8720

and

8730:

Hardware

Maintenance

Manual

and

Troubleshooting

Guide

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