Your telephone’s controls, Programmable line/feature keys (self-labeled), Line key auto dial key display key options key – Nortel Networks M3905 User Manual

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5

Your Telephone’s Controls

Your Telephone’s Controls

This section describes the features on the M3905 ACD Meridian Digital
telephone.

Programmable Line/Feature Keys (Self-labeled)

In addition to secondary extension number(s), you can have features assigned to
the function keys on your telephone. An LCD indicator shows the status of the
feature assigned to each key. See “Agent features” on page 18. Also see “Call
Center Supervisor features” on page 25.

Line Key

A steady LCD indicator appearing beside
a

Line

(DN) Key means that the feature or

line is active. A flashing LCD indicator
means the line is on hold or the feature is
being programmed.

Auto Dial Key

An

Auto Dial

Key

lets you dedicate a

Line/Feature Key to a specific number.

Display Key

The Display Key allows you to display
information associated with the
Line/Feature Keys. The display information
on a second caller does not interfere with
the current call in progress.

Note 1:

The display key could be configured on your M3905 ACD telephone as

a fixed key. You can use the Display Key with other feature keys to display
information associated with the feature keys. To display information on the second
caller does not interfere with the current call in progress.

Note 2:

On the Meridian SL-100, press the Inspect Key to view information on a

second caller while on an active call.

Options Key

The

Option

Key is a dedicated

Programmable Line/Feature Key. The
Options Key is located at the top left side
of the upper display area. Press the

Options

Key to access the Options Menu.

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Display

Options

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