Nortel Networks M3905 - Manual (Page 25)

Call Center Agent/Supervisor Features
17
Example
To re-enter ACD DN 1 without using
Priority (press
£ ‚ £ to correct
ACD DN 1):
Dial your Agent ID
£
Supervisor ID
£
ACD DN 1
£ ‚ £
ACD DN 1
£
ACD DN 2
£
ACD DN 3
£
ACD DN 4
£
ACD DN 5
£ £
.
Note: This feature is not available on the
Meridian SL-100.
Agent logout
/ Press the Make Busy Key and disconnect
the headset. The LED indicator lights
continuously.
Note: If you press the Make Busy Key while
on an ACD call, you will be logged out
automatically when the call is finished.
Make Busy