Nortel Networks M3905 - Manual (Page 9)

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Introduction to your M3905 Call Center Telephone
Introduction to your M3905 Call Center Telephone
Your Call Center Meridian Digital Telephone provides easy access to a wide range
of business features.
Your telephone system administrator assigns features to your feature keys and
provides you with passwords and other codes as required.
The Meridian 1 system automatically controls incoming call routing to answering
positions, and can provide music or recorded announcements to waiting callers.
One of the codes provided by your system administrator is the Special Prefix
Code (SPRE) which you need in order to use some features. For other features, the
SPRE is optional.
In this document,
Call Center telephone and Automatic Call Distribution telephone
( ACD) are interchangeable terms for the M3905 Call Center telephone.
Additional hardware options are available to expand the capabilities of the
M3905 Call Center Telephone. See “Accessories for the M3905” on page 73.
M3905 Call Center telephone
Message Waiting Light
LCD Indicator
Goodbye
Hold
Volume Control Bar
Fixed Feature Keys
Programmable
Feature Keys
(Self-labeled)
Navigation Keys
Supervisor
Quit
Copy
Supervisor
Observe Key
LED
Programmable Line/
Feature Keys
(Self-labeled)
LED
Not Ready
Emergency
Headset
In-Calls
Make Busy
Mute
553-9043