Nortel Networks M3905 - Manual (Page 89)

81
Index
A
Account code 48
ACD calls 19
Activity code 18
agent keys 25
Agent Return 23
Agent Walkaway 23
answer
non-ACD calls 7
Answer Agent 25
Answer Emergency 25
Answer Supervisor 22
Attendant Recall 51
Auto Dial 31
Auto Dial Transfer 51
B
billing number 48
C
Call Agent 26
Call Charge 50
Call Forcing 20
Call Forward 44, 52, 59, 62
Call Forward, Internal 45
Call Join 35
Call Page 55
Call party information 3
Call Supervisor 22
Call Waiting 44, 62
Calls Waiting indicator 59
Camp-on, Forced 33, 36, 39, 45, 55,
56
Centrex Switchhook Flash 48
Charge a call or Charge a Forced call
48
Conference call 34
Conference with Supervisor 22
Contrast Adjustment 65
D
Date/time display feature 3
Dial Tone
interrupted 4
special 4
Direct Inward System Access 46
Directed Call Park (DCPK) Key 41
Directory Number 3
Display 7, 32, 48
Display Agents 60
Display Diagnostics 68
Display Queue 59
DN 3
E
Emergency
supervisor 25
End ACD call 19
F
Feature Access Codes (FAC) 3
Feature display 3
Fixed key 3
Flexible Feature Codes (FFCs) 3
Forced Camp-on 33, 36, 39, 45, 55,
56
Function keys 5, 7
G
Group Call 52, 62