Nortel Networks NN10265-111 - Manual (Page 39)

MCS 5100 RTP Media Portal Basics
39 Copyright © Nortel Networks Limited 2006
Clearing the RTP103 Alarm (Best Blade Selection)
1 Verify that you can log in to the media blade from the host card.
If successful, the MCP Service Network connection is OK.
2 Once you are logged in to the media blade, verify the media
blade can reach the default gateway: ping the gateway IP
address from the media blade. If successful, the network
connection is OK.
3 Repeat for each media blade.
4 Verify that the correct number of ports have been configured.
Use the query tool in the System Management Console.
5 Contact your next level of support with the result of these tests.
Clearing the RTP104 Alarm (Port Usage)
1 Wait for at least two audit cycles to see if the alarm is cleared
automatically. An audit cycle has a duration defined by the “Idle
Session Audit Period” property.
2 If the alarm persists, the number of available ports per media
blade and/or the number of Media Blades in the system must be
increased.
3 If it is not possible to increase the number of ports or the number
of Media Blades, contact your next level of support.
Clearing the RTP105 Alarm (Host Interface Failure)
1 Ensure network connectivity. Verify interfaces have a good
connection to the network (link LED is lit on the host card).
2 If the alarm persists, contact your next level of support.
Informational and communication logs
Logs assist with the maintenance and operation of the RTP Media
Portal. Information logs begin with the number nine (RTP906), where
communication logs begin with one (RTP108).
• Host Recovery-Mode Initiated, RTP906, produced upon recovery
of the RTP Media Portal Host application upon discovery of
pre-existing media sessions. No action is required.
• Host Recovery- Mode Completed, RTP907, produced during the
Host CPU recovery process to report the number of connections
recovered on a Media Blade. No action is required.
• Host Recovery-Mode Blade Communication Failure, RTP108,
produced during the Host CPU recovery process reporting the
number of Media Blades with which the Host CPU failed to establish