Nortel Networks VT100 - Manual (Page 24)

Template files 2-11
Meridian IVR VT100 Gateway Development Guide Product release 2.0/I
Figure 2-7
Logout action flow
The logout-action template locates the screen where the transaction failed. If
for example, the transaction failed at the account number screen, the
logout-action template locates the screen template with the appropriate
validation tag and starts from that screen.
Entering a hyphen for the logout-action entry indicates that no logout-action
template is specified. If neither a reset-action template nor a logout-action
template is specified and the transaction fails, the host computer application
remains at the point where the transaction failed. Future transactions that try
to use this session would also experience errors because the screen where the
session remained would not be the expected starting screen (unless the
transaction can start from any screen).
When you create a logout-action template, do not specify reset-action or
logout-action templates. Figure 2-8 shows a sample logout-action template.
Login
Screen
Application
Menu
Screen
Application
Menu
Screen
Account
Number
Screen
Customer
Information
Screen
Application
Menu
Screen
Account
Number
Screen
Customer
Information
Screen
Login
Screen
For an initial-action template that brings the host computer
application to the accounting package menu, and an action
template that brings the host computer application from the
Application Menu Screen to the Customer Information
Screen, then the logout-action template brings the host
computer application back to the Login Screen.
Initial-action Template
Action Template
Logout-action Template