An application using the comi, como, and coma cell – Nortel Networks VT100 User Manual

Page 70

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IVR 2.0/I call flow interface

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Meridian IVR VT100 Gateway Development Guide Product release 2.0/I

An application using the COMI, COMO, and COMA cells

Figure 4-7 shows a sample IVR 2.0/I application that uses the COMI, COMO,
and COMA cells to retrieve a customer’s account balance stored on a host
computer. This example application uses the action and screen templates
created in Chapter 3. A caller activates this example application by pressing
“1” after hearing the prompt played by the MENU cell. A separate action
template and its associated screen templates would need to be created to
support menu choice 2.

To illustrate the logic of the call flow, these applications are shown as one
page applications with no error branches. In reality, these applications would
span several pages and would have all error branches connected
appropriately.

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