Nortel Networks VT100 User Manual

Page 4

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Contents

555-9001-316 Standard 1.0 February 1996

Chapter 4: IVR 2.0/I call flow interface

4-1

Using the COMI, COMO, and COMA cells to access the host

computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Setting the COMI cell parameters . . . . . . . . . . . . . . . . . . . . . . . 4-2
An application using the COMI, COMO, and COMA cells . . . . 4-11

Appendix A: Host error messages

A-1

Terminal Resource Server (TRS) Messages . . . . . . . . . . . . . . . . . A-1

Glossary

Glossary-1

List of figures

Figure 1-1

Terminals connected to a host computer ................ 1-2

Figure 1-2

VT100 application screen sample ........................... 1-3

Figure 1-3

Meridian IVR 2.0/I VT100 Gateway configuration ... 1-4

Figure 1-4

TRS communication process .................................. 1-5

Figure 2-1

Voice response system vs. terminal operator ......... 2-3

Figure 2-2

Action and screen templates................................... 2-4

Figure 2-3

Action template syntax ............................................ 2-6

Figure 2-4

Action template for accounting application.............. 2-7

Figure 2-5

Reset-action template sequence sample ................ 2-9

Figure 2-6

Reset-action template sample............................... 2-10

Figure 2-7

Logout action flow ................................................. 2-11

Figure 2-8

Logout-action template sample ............................. 2-12

Figure 2-9

Screen showing fields and the system prompt...... 2-14

Figure 2-10

Application screen for accounting application ....... 2-15

Figure 2-11

Screen template syntax......................................... 2-16

Figure 2-12

Screen template for accounting application .......... 2-17

Figure 2-13

The field-descriptor syntax .................................... 2-20

Figure 2-14

Key-descriptor line syntax .................................... 2-23

Figure 2-15

Sleep-descriptor syntax......................................... 2-25

Figure 3-1

screen.conf file syntax............................................. 3-3

Figure 3-2

screen.conf file ........................................................ 3-4

Figure 3-3

trs.conf file syntax ................................................... 3-5

Figure 3-4

Initial-action template .............................................. 3-6

Figure 3-5

trs.conf file for accounting application ..................... 3-8

Figure 3-6

vt100.ctl file syntax .................................................. 3-9

Figure 3-7

vt100.ctl file for accounting application ................... 3-9

Figure 3-8

com.conf file .......................................................... 3-11

Figure 3-9

Initial-action template for accounting application .. 3-14

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