Screen templates – Nortel Networks VT100 User Manual

Page 26

Advertising
background image

Template files

2-13

Meridian IVR VT100 Gateway Development Guide Product release 2.0/I

Note:

You should not specify a reset-action template in an action template

that uses manual mode. Manual mode is designed to stay at a specific screen.
The next transaction received by the session will start at the last screen of the
action template that used manual mode. This next transaction

should

use

automatic mode and specify a reset-action template that brings the session
back to the starting screen of the first action template (that specified manual
mode).

Screen templates

Screens used by the host computer could be a series of commands entered at
the system prompt coupled with the system’s response to those commands, or
screens defined by applications on the host computer. You should define
screen templates that issue the system commands to start the application
(usually as part of the initial-action template), and then screen templates that
make menu selections and enter or retrieve data from the screens displayed
by the application. This guide uses an accounting application as an example.

Each screen contains fields. For the VT100 Gateway, a field is any place on
the screen where data is entered or displayed. For example, the cursor
location after a system prompt where you would type a command is
considered a field. Also, within an application, the area on the screen where
an account balance is displayed is also considered a field (the traditional
definition of a field).

For a specific transaction, specific data is entered in certain fields, and data is
read from other fields. A screen template identifies those fields on the screen
that are used to process a transaction. Only the fields that are used in the
transaction are included in the template. Figure 2-9 shows a sample screen.

Advertising