Nortel Networks VT100 - Manual (Page 74)

IVR 2.0/I call flow interface 4-15
Meridian IVR VT100 Gateway Development Guide Product release 2.0/I
Figure 4-8
COMI/COMO cell parameters, TRS templates, and VT100 screens
ACME Accounting
1 Accounts Receivable
2 Accounts Payable
3 Reports
4 Inventory
5 Exit
Enter menu selection:
Templates Corresponding Screens
ACME Accounting
1 Accounts Receivable
2 Accounts Payable
3 Reports
4 Inventory
5 Exit
Enter menu selection: 1
Enter account number:
ACME Accounting
1 Accounts Receivable
2 Accounts Payable
3 Reports
4 Inventory
5 Exit
Enter menu selection: 1
#screen template to choose accounts
#receivable option, filename:accrec.scn
accrec 1,20 ACME Accounting
24,26 — 1
0,0 < ENTER
Account Number:
Customer:
Address: 845-23-87
Jane K. Smith
19 Alpha Road
Chelmsford
MA 01824
Options:
1 Print invoice
2 Enter payment
3 Enter purchase
4 Exit
Enter menu selection:
From Action Template parameter in COMI cell
#action template to perform steps
#required to retrieve customer's balance
#filename: getbalance.act
getbalance acctng clr_cust logout_cust
accrec #choose Ac. Rec menu
acctno #enters account number
customer #retrieves balance
From ACCOUNTNUMBER buffer in
COMI cell Enter account number: 845-23-87
#screen template to obtain balance
#filename: customer.scn
customer 1,1 Account Number:
2,48 — $
Current Balance:
Payment Due:
Payment Due Date: 2486.14
150.00
4/30/93
#screen template to enter acct number
#in popup field, filename: acctno.scn
acctno 1,11 Enter account number:
24,11 — *
0,0 < ENTER
Put into BALANCE buffer in COMO cell