Net2Phone Max 430 User Manual

Page 84

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Max 410/420/430 User’s Guide – Appendix

76

Make sure both the user name and password

are correct (note that the user name and
password are case sensitive).

Configuration Problems

In the Max Web Manager Network and Voice
Configuration page, I omitted the DNS server field
because it does not apply to me, but now the Max Web
Manager will not let me save the settings.

The DNS fields must not be left blank. If you do

not wish to enter DNS Servers, you must enter
0.0.0.0 in those fields.

In the Max Web Manager’s Account Configuration
page, I accidentally checked the “Use account for all
fields” check box and saved the changes. Now the
different accounts I had in each port are no longer
present. How can I put them back?

You must make sure the Use account for all

fields checkbox is unchecked, and enter the
account information again manually.

When I dial the extension that I routed to port 1, it
rings port 2, and when I dial the extension I routed to
port 2, it rings port 3, etc…

In the Routing Table Configuration page, make

sure you routed each extension to the logical
port number
of the desired port, not the labeled
or physical port number. To find the logical port
number for each port, refer to Logical Port
Numbering
on page 48 in this Guide.

Calling Problems

When I attempt to make a call, I hear a fast busy
signal.

Click the Show Log Messages link to access

the Current System Log Messages page (see
Show Log Messages on page 51 in this

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