Net2Phone Max 430 User Manual

Page 85

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Max 410/420/430 User’s Guide – Appendix


77

Guide). Then check to see if

00 REL

DM_NOT_SPECIFIED

is displayed. This would

indicate that the doorman servers couldn’t be
found. Make sure that the DNS server IP
parameter values are correct so that the
doorman can be reached.

When I attempt to call into my Max 410/420/430 from
another unit via *72, I get a busy signal.

Make sure the account number you are calling

from is valid and has a correct PIN.

Make sure the account you are calling from

has sufficient funds.

Make sure you entered the correct number to

be dialed.

Make sure you entered *72 before the number.

If the port you are calling is sharing an account

number with other ports, make sure that only
the port you dialed is set to Login in the
Account Information table. See Configuring
Accounts
on page 35 in this Guide.

When I attempt to make a call from either an FXS or
FXO port, I get immediately disconnected.

Use the

ping

command to determine that the

Max’s connection to the LAN is functioning.
The ping command is discussed in Entering
an IP Address
on page 26 in this Guide.

Make sure that an account number has been

entered for the port from which you are calling,
and that there are funds in the account. This
topic is covered in Configuring Accounts on
page 35 in this Guide.

Faxing Problems

When I attempt to fax, either the fax quality is poor or
I’m not able to fax at all.

If the FAX Only field (on the Account

Configuration page of the Web Manager) for
one or more ports was set to Y (yes) before

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