Tones, Using class of service passwords – Nortel Networks P0857846 User Manual

Page 150

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Using System features / 137

P0857846 Issue 02

Norstar-PLUS Modular ICS 2.0 System Coordinator Guide

Remote access is possible only on lines that your installer or
customer service representative programs to auto-answer calls.

To use features on a remote Norstar system, press

followed by

the feature code. Even if you are calling from a Norstar system,
press

instead of

ƒ

.

In certain situations, you may experience lower volume levels when
using Norstar remotely.

Tones

You may hear some of the following tones while accessing Norstar
remotely.

Using Class of Service passwords

Class of Service passwords permit controlled access to a system's
resources both by internal and remote users. When you enter a
Class of Service password at a telephone, the restriction filters
associated with your Class of Service password apply, rather than
the normal restriction filters. Similarly, when a remote user enters a
Class of Service password on an incoming auto-answer line, the

Tone

What it means

Busy tone

• Dialed a busy line pool access code. You

will hear system dial tone again after 5
seconds.

Norstar system dial
tone

You may use the Norstar remotely.

Fast busy tone

You have done one of the following

• Entered an incorrect COS password. Your

call will be disconnected after five
seconds.

• Taken too long while entering a COS

password. Your call will be disconnected
after five seconds.

• Tried to use a line pool or feature not

permitted by your Class of Service. You
will hear system dial tone again after five
seconds.

• Dialed a number in the Norstar system

which does not exist. Your call will be
disconnected after five seconds.

Stuttered dial tone

Enter your COS password.

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