Section 7 troubleshooting, 1 troubleshooting the controller, 2 troubleshooting the analyzer – Hach-Lange AMTAX indoor sc User Manual

Page 57: 1 led status, 2 error messages, 1 led status 7.2.2 error messages, Ng. refer to

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57

Section 7

Troubleshooting

7.1 Troubleshooting the controller

If entries are only implemented with a delay or are not accepted for
a short time, the delay may be caused by a busy data network.
Refer to the troubleshooting section in the sc1000 User Manual.

If, in normal operation, problems occur that are apparently caused
by the controller, restart the system.

After a software update, a system expansion or after an interruption
in the power supply, it may be necessary to set the system
parameters again.

Note all the values that are changed or entered so all the necessary
data can be used to configure the parameters again.

1. Save all important data.

2. Isolate the supply of power and wait for 5 seconds.

3. Reapply power to the controller.

4. Check all relevant settings.

5. If the problem still occurs, contact Technical Support.

7.2 Troubleshooting the analyzer

If the complete analysis instrument is not working, check whether
the humidity sensor has tripped. Fix the damage, dry the humidity
sensor and restart the system.

If the problems still occurs, contact Technical Support.

7.2.1 LED status

Table 9 LED status and definition

LED status

Definition

green LED

No errors of warnings

red LED

Error

orange LED

Warning

LED flashing

No communication with controller

7.2.2 Error messages

Error displayed

Instrument reaction

Cause

Solution

Reset error

TEMP. < 0 °C/ 32 °F?

Warms up and goes
into the service state

Instrument was below
4 °C (39 °F) on power
up

Check whether
instrument is frozen
(Cleaning solution/
sample/reagent/
standards/electrode).
If necessary use
pre-warmed reagents.
Thaw electrode, delete
error. Instrument will
then continue to warm
up and start

Reset error manually
TEST/MAINT>RESET
ERROR

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