AMT Datasouth ACCEL-6300 User Manual

Page 130

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User's Guide

Solving Problems 6-13

Table 6-1. Troubleshooting Guide––continued

Symptom

Probable Cause/Corrective Action

Self test runs ok, but printer re-

9

9

9

9

9 Printing is paused; press

mains idle when computer sends

Ready button.

print data.

9

9

9

9

9 Wrong INTRFCE setting on

Setup menu. Check setting.

9

9

9

9

9 Interface cable to computer

is loose, defective or wired
incorrectly. Check interface
cable.

9

9

9

9

9 Computer is sending data to

wrong output port. Check
port assignment.

9

9

9

9

9 Interface is fouled up. Turn

computer and printer off, then
back on. Or, try a different
output port.

Printing is too light.

9

9

9

9

9 Ribbon is worn. Replace rib-

bon cartridge.

9

9

9

9

9 Print density fine-adjustment

is set too light. Hold down
Print Density button and
re-adjust print density.

9

9

9

9

9 PH GAP and PFORCE param-

eters on Setup menu are not
set to Auto, or settings are
incorrect. Check settings.

9

9

9

9

9 Ribbon cartridge is not fully

seated on carriage. Re-install
ribbon cartridge.

User's Guide

Solving Problems 6-13

Table 6-1. Troubleshooting Guide––continued

Symptom

Probable Cause/Corrective Action

Self test runs ok, but printer re-

9

9

9

9

9 Printing is paused; press

mains idle when computer sends

Ready button.

print data.

9

9

9

9

9 Wrong INTRFCE setting on

Setup menu. Check setting.

9

9

9

9

9 Interface cable to computer

is loose, defective or wired
incorrectly. Check interface
cable.

9

9

9

9

9 Computer is sending data to

wrong output port. Check
port assignment.

9

9

9

9

9 Interface is fouled up. Turn

computer and printer off, then
back on. Or, try a different
output port.

Printing is too light.

9

9

9

9

9 Ribbon is worn. Replace rib-

bon cartridge.

9

9

9

9

9 Print density fine-adjustment

is set too light. Hold down
Print Density button and
re-adjust print density.

9

9

9

9

9 PH GAP and PFORCE param-

eters on Setup menu are not
set to Auto, or settings are
incorrect. Check settings.

9

9

9

9

9 Ribbon cartridge is not fully

seated on carriage. Re-install
ribbon cartridge.

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